Create an account and fix sign-in code problems

You need a free account to use the Truisee(wesecuu) Camera App. Registration takes a minute and links your cameras to you so you can view them from anywhere.

Create your account

1. Open the app and tap Register (or Sign up).
2. Choose to register with your email address or your phone number.
3. Select your region or country. This matters — it routes verification messages and storage correctly.
4. Tap to send a verification code.
5. Enter the code you receive, set a password, and finish.

After registering, sign in with the same email or phone and password. You can stay signed in across app restarts.

If the verification code never arrives

This is the most common sign-up snag, and it almost always comes down to one of these. Work through them in order:

1. Check your spam or junk folder. Email codes are frequently filtered. Add the sender to your contacts so future codes land in your inbox.
2. Confirm the region is correct. A wrong country setting can stop the code from being delivered. Go back and pick the region that matches your location.
3. Try phone-number login instead of email, or vice versa. If email codes stall, registering with a phone number often works immediately.
4. Wait, then resend. Give it 60 seconds before tapping resend, so you do not trigger a rate limit.
5. Re-check for typos in the email address or phone number, including the country dial code.

Forgot your password

On the sign-in screen, tap Forgot password, enter the email or phone you registered with, and request a reset code. Enter the code and choose a new password. If the reset code also fails to arrive, use the same checklist above — spam folder and region are the usual culprits.

Staying signed in safely

• Use a password you do not reuse elsewhere.
• If you share the camera with family, use the app's built-in share feature rather than handing out your password.
• Sign out before selling or giving away your phone.

Still stuck

If you have tried both email and phone registration and codes never arrive, your network may be blocking the messages. Switch to mobile data, or a different Wi-Fi network, and try once more. Once you are in, continue to pairing your camera over Wi-Fi.